Leaders play a vital role in fostering employee engagement, which is described as how committed employees are to something or someone within the organization, how much effort they put in, and how long they stay with the organization. Those who are stunned when this happens are either unaware of what is happening or have misunderstood their signals. Leaders don’t want to see loyal employees leave, especially if they have invested considerable resources like company communication toolkit in training them for future leadership roles.
A company culture that is engaged relies on confirmation, assessment, and communication.
- Check – Ensure that your company mission statement guides your employees regarding their work ethic, priorities, and behavior style. It also needs to be relevant to current business goals.
- Assess. Assess your team and make changes to motivate and reenergize those who are no longer engaged so that your company’s culture enables valued employees to flourish and achieve their professional goals.
- Communicate. Maintain frequent and transparent communication with members of your team, using key behaviors of not making assumptions, managing expectations, and breaking down complex behaviors to ensure a productive conversation.
It is important to keep your employees on the same page in order to prevent declining enthusiasm and surprise departures. In order to do this, you should determine what matters to employees and determine whether they are engaged (don’t make assumptions); manage expectations (providing predictable, consistent, and accountable personnel decisions); and define what good client service looks like (distilling complex behavior).
Your efforts to foster employee engagement tool are certain to pay off in the long run and could even be crucial for the survival of your organization. Having engaged employees can be one of the greatest assets of your company, serving as ambassadors for the community and enhancing your company’s reputation.